Privacy policy

This privacy policy (hereinafter referred to as "this policy") stipulates the terms of use of the online shop (hereinafter referred to as "this service") provided on this website by ALTIOR ONLINE STORE (hereinafter referred to as "our company"). Registered users (hereinafter referred to as "users") must use this service in accordance with this policy.
Article 1 (Application)
1. This policy applies to all relationships between users and our company related to the use of this service.
2. In addition to this policy, our company may make various provisions regarding this service, such as rules for use (hereinafter referred to as "individual provisions"). These individual provisions, regardless of their name, will constitute a part of this policy.
3. In the event that the provisions of this policy conflict with the provisions of the individual provisions in the preceding paragraph, the provisions of the individual provisions will take precedence unless otherwise specified in the individual provisions.
Article 2 (User Registration)
4. For this service, registration is completed when the applicant agrees to this policy, applies for registration by the method specified by our company, and our company notifies the applicant of the approval.
5. If our company determines that the applicant has any of the following reasons, we may not approve the application for registration, and we are not obligated to disclose the reason.
a. If false information is reported when applying for registration
b. If the application is from a person who has violated this policy
c. If our company otherwise determines that registration is inappropriate
Article 3 (Management of User ID and Password)
6. Users shall manage their user ID and password for this service at their own responsibility.
7. Users may not transfer or lend their user ID and password to a third party or share them with a third party under any circumstances. If a user ID and password combination matches the registered information and logs in, our company will consider that the user who registered the user ID is using the user.
8. The Company shall not be liable for any damages incurred as a result of a third party using the User ID and password, unless the Company is guilty of intentional or gross negligence.

Article 4 (Sales Contract)

9. In this service, a sales contract is established when the User makes a purchase application to the Company and the Company notifies the User that the application has been accepted.

The ownership of the product is transferred to the User when the Company delivers the product to the delivery company.

10. The Company may cancel the sales contract in the preceding paragraph without prior notice to the User if the User falls under any of the following reasons.

a. If the User violates this policy

b. If the delivery of the product is not completed due to an unknown delivery address or a long absence

c. If the Company otherwise deems that the relationship of trust between the User and the Company has been damaged

11. Payment methods, delivery methods, cancellation methods for purchase applications, and return methods for this service will be determined separately by the Company.

Article 5 (Intellectual Property Rights)

Copyrights and other intellectual property rights of product photos and other content (hereinafter referred to as "content") provided by this service belong to the legitimate rights holders such as our company and content providers, and users may not reproduce, reprint, modify, or otherwise use these without permission.

Article 6 (Prohibited Acts)

Users must not engage in the following acts when using this service.
12. Any act that violates laws, regulations or public order and morals
13. Any act related to a criminal act
14. Any act that infringes copyrights, trademarks or other intellectual property rights contained in this service
15. Any act that destroys or interferes with the functioning of our server or network
16. Any act that commercially uses information obtained through this service
17. Any act that may interfere with the operation of our service
18. Any act of unauthorized access or attempt to unauthorized access
19. Any act of collecting or storing personal information, etc., of other users
20. Any act of impersonating another user
21. Any act that directly or indirectly provides benefits to anti-social forces in relation to our service
22. Any other act that our company deems inappropriate
Article 7 (Suspension of provision of this service, etc.)
23. If our company determines that any of the following reasons exist, it may suspend or interrupt the provision of all or part of this service without prior notice to the user. a. When maintenance, inspection, or updates are performed on the computer system related to this service
b. When it becomes difficult to provide this service due to force majeure such as earthquakes, lightning strikes, fires, power outages, or natural disasters
c. When computers or communication lines are stopped due to an accident
d. When the Company judges it difficult to provide this service for any other reason
24. The Company shall not be liable for any disadvantage or damage suffered by the User or a third party due to the suspension or interruption of the provision of this service, regardless of the reason.
Article 8 (Restrictions on Use and Cancellation of Registration)
25. The Company may, without prior notice, restrict the User's use of all or part of this service or cancel the User's registration in any of the following cases:
a. If any provision of this policy is violated
b. If it is found that the registered information is false
c. If the credit card registered by the user as a payment method is suspended
d. If there is a default on payment obligations such as fees
e. If there is no response to contact from our company for a certain period of time
f. If the service is not used for a certain period of time since the last use
g. If the company otherwise determines that the use of the service is inappropriate
26. Our company shall not be liable for any damages caused to the user by our actions based on this article.
Article 9 (Withdrawal)
Users may withdraw from the service by completing the prescribed withdrawal procedure.
Article 10 (Disclaimer of warranty and disclaimer)
27. Our company does not guarantee that the service is free of factual or legal defects (including defects related to safety, reliability, accuracy, completeness, validity, suitability for a specific purpose, security, etc., errors and bugs, infringement of rights, etc.).
28. The Company shall not be liable for any damages incurred by the User as a result of the Service. However, if the contract between the Company and the User regarding the Service (including this Policy) is a consumer contract as defined by the Consumer Contract Act, this disclaimer does not apply. However, even in this case, the Company shall not be liable for any damages incurred by the User due to special circumstances (including cases where the Company or the User foresaw or could have foreseen the occurrence of the damages) caused by default or tort due to the Company's negligence (excluding gross negligence). 29. The Company shall not be liable for any transactions, communications, or disputes that arise between the User and other Users or third parties regarding the Service. Article 11 (Changes to the Service Content, etc.) The Company may change the content of the Service or discontinue the provision of the Service without notifying the User, and shall not be liable for any damages incurred by the User as a result of this. Article 12 (Changes to the Privacy Policy) The Company may change this Policy at any time without notifying the User if it deems it necessary. In addition, if a user starts using the service after this policy has been changed, the user is deemed to have agreed to the changed terms.

Article 13 (Handling of personal information)

The Company shall handle personal information acquired through the use of this service appropriately in accordance with the Company's "Privacy Policy".

Article 14 (Notification or contact)

Notification or contact between the user and the Company shall be made in a manner specified by the Company.

The Company shall notify or contact the currently registered contact information as valid, unless the user notifies the Company of a change in accordance with a method separately specified by the Company, and shall consider such notification or contact to have reached the user at the time of sending.

Article 15 (Prohibition of transfer of rights and obligations)

The user may not transfer or pledge to a third party his/her status under the service contract or the rights or obligations under this policy without the prior written consent of the Company.

Article 16 (Applicable law and jurisdiction)

30. The interpretation of this policy shall be governed by Japanese law. Furthermore, the application of the United Nations Convention on Contracts for the International Sale of Goods to this Service shall be excluded.
31. In the event of a dispute regarding this Service, the court with jurisdiction over the location of our head office shall be the court of exclusive jurisdiction.

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